At Spicers Balfour Hotel, we are committed to providing an inclusive and comfortable environment for all our guests. Our goal is to ensure that everyone, regardless of their accessibility needs, can enjoy a memorable experience at our retreat. Below, we outline the various accessibility features and services available to assist you in planning your stay.
For more information about accessibility at our retreats feel free to contact our central reservation team on 13 77 42 or email [email protected].
Service and culture
We place great emphasis on training our staff in accessibility awareness and inclusive service. Our team members receive onboarding and training to ensure they are knowledgeable about accessibility requirements and are ready to assist guests with any special needs or requests.
We believe in fostering a culture of respect, understanding, and sensitivity towards all guests, promoting an environment where everyone feels welcome and valued.
At Spicers Balfour Hotel, our goal is to provide an exceptional experience for all guests. We embrace the principles of accessibility and strive to go beyond mere compliance, ensuring that as many aspects of our hotel are designed to accommodate the diverse needs of our valued guests.
By offering accessible rooms and maintaining a positive approach to accessibility, we aim to create an inclusive environment where all guests can enjoy a comfortable and memorable stay.
For more information about accessibility at our retreats feel free to contact our central reservation team on 13 77 42 or email [email protected].