Where are you located?
You can find us on the Sunshine Coast hinterland at 68 Balmoral Road, Montville QLD 4560.
What is your phone number?
To speak to our team please call 1300 252 380 (or +617 5452 1111 from overseas).
What are your check in / check out times?
Check in is from 2pm & Check out is 11am.
Is early check in / late check out available?
Early check in & late check out may be possible but is subject to availability. Please let our team know and we’ll do our best to accommodate your request.
What are you booking terms & conditions?
At the time of booking, we require full payment of the total package amount to secure the booking. Cancellations or date changes within 14 days of arrival will incur a 50% fee; within 7 days will incur a 100% fee Please note: some specials and offers may have different terms & conditions, these will be advised at time of booking by our team, or noted online.
Is there a pool? What type of pool / is it heated?
Yes, we have a pool it is unheated.
Are you pet friendly?
Our French Cottage is dog-friendly. Please click here for more information on our pooch packages
Is there parking onsite? Is there a fee?
We have outdoor/unsecured parking available, which is complimentary.
Do you have any wheelchair accessible rooms?
1 x Estate Suite is accessible. Please advise our team if you require this room & we can confirm availability for you.
Do you have wifi? Is there a fee?
Complimentary wifi is available to our guests.
What are your restaurant hours?
Click here for The Long Apron opening hours.
Can you cater for special dietaries (Vegan, Vegetarian, GF)?
Absolutely. Please advise our team & we will pass your dietary requirements onto chef.
Who can I contact for information on your weddings?
Who can I contact for information on hosting a corporate event?
I am coming to stay for a special occasion, can you arrange something for me?
Absolutely. We can help arrange anything from a bottle of champagne, flowers, romantic picnics and more. Please let our team know & we’ll be happy to discuss options with you.
I'd love to work for Spicers. How do I apply?
Great, we love passionate people. Please see our careers section here, to see what it’s like to be part of the Spicers team and see our current vacancies.