Where are you located?
You can find us at foothills of the Blue Mountains on Bowen Mountain, just a 1.5 hour drive from Sydney at 70 Grandview Lane, Bowen Mountain NSW 2753.
What is your phone number?
To speak to our team please call 1300 352 190.
What is included in an all inclusive package?
Our all inclusive package provides you with all meals & most beverages through your stay (Cellar master wines and premium cocktails are available at an extra cost).
What are your check in / check out times?
Early check in & late check out may be possible but is subject to availability. Please let our team know and we’ll do our best to accommodate your request.
What are your booking terms & conditions?
At the time of booking, we require full payment of the total package amount to secure the booking. Cancellations or date changes within 14 days of arrival will incur a 50% fee; within 7 days will incur a 100% fee Please note: some specials offers may have different terms & conditions, these will be advised at time of booking by our team, or noted online.
Is there a pool? What type of pool / Is it heated?
We have a solar-heated infinity pool with amazing views towards Sydney. The Chief’s Suite also has its own private heated plunge pool.
Are you pet friendly?
Can I bring children?
Spicers Sangoma is adults only to ensure that you and our other guests can make sure to fully relax and indulge.
Do you have a minimum stay?
There is a 2 night minimum stay over Friday & Saturday nights. There may also be minimum stays in place over long weekends, public holidays or other special events. Our reservations team will be delighted to assist if you require clarification on specific dates.
I am coming to stay for a special occasion, can you arrange something for me?
Absolutely! We can help arrange anything from a bottle of champagne, flowers, romantic picnics, and more. Please let our team know & we’ll be happy to discuss options with you.
How many rooms do you have?
8 suites in total – 1 x lodge suite, 1 x tent suite, 3 x luxury bush suites, 2 x escarpment suites & 1 x Chief’s Suite.
Can I purchase a gift voucher?
You sure can, vouchers can be of a dollar value, valid to use at all Spicers Retreats, or a specific property. Please click here to purchase a gift voucher.
Is there parking onsite? Is there a fee?
We have outdoor/unsecured parking available, which is complimentary.
Do you have any accessible rooms?
1 x Luxury Bush Suite is accessible. Please advise our team if you require this room & we can confirm availability for you.
Do you have wifi? Is there a fee?
Complimentary wifi is available to our guests.
What are your restaurant hours?
Breakfast: 8:30 to 10:30 | Lunch: 1230- 300pm | Dinner: 6.30pm – 8.30pm
Can you cater for special dietaries (Vegan, Vegetarian, GF)?
Absolutely! Please advise our team & we will pass your dietary requirements onto chef.
Who can I contact for information on your weddings?
Who can I contact for information on hosting a corporate event?
I'd love to work for Spicers! How do I apply?
Great, we love passionate people. Please see our careers section here, to see what it’s like to be part of the Spicers team and see our current vacancies.